高级客户经理英文简历模板

高级客户经理英文简历模板,标签：英文简历模板下载,英文简历怎么写,http://www.qz26.com
Personal Information:
Name: Lin +
Sex: Male

Date of birth: 1978-02-18

Companies are: China XX NMC Group

Title: International Customer Service Center, Senior Account Manager

Work Experience: Five years

E-mail: ** @ china-netcom.com

Mobile Phone: 1391 ********

Target jobs: customer relationship development, channel management and the company intranet and other related operations management jobs
Work experience:

A: 1999/06-2000/08 China Telecom Engineer

Main duties:

- HiTron companies responsible for Taiwan's digital subscriber loop optical fiber transmission system engineering and maintenance;

- ZTE is responsible for the expansion of access network equipment, engineering and maintenance;

- Responsible for Huawei SDH synchronous transmission network, network management and maintenance;

- Jiangsu Datong new IC card phone company's network management and maintenance;

Second, since 2001/02, China Network Communications Corporation (CNC Holdings) International, China Netcom Group Corporation (CNC International)

①: 2001/02-2001/08 Netcom Holdings Division Headquarters program (ESBU) Project Manager

Main duties:

- In charge of international business, multinational corporations and large enterprise customers and the project co-ordination and customer relationship management;

- In charge of international business, multinational corporations and large enterprise customers DIA, bandwidth leasing, FR-VPN, MPLS-VPN receive the item, technical program review, the single-distributed, the quality of the project progress and tracking;

- In charge of international, transnational and large enterprise customers and after-sales service and support;

Main duties:

- CNC Headquarters is responsible for multi-national corporations and large enterprise customers throughout the follow-up complaints and processing;

- Is responsible for branch customer service support;

- Relevant regional customer support manager, regional support manager, technical support, customer service personnel in the coordination, management.

Main results:

- The establishment of seven regional and branch offices under the jurisdiction of the four special A City customer service organization;

- To participate in and coordinate the completion of 1003 National Customer Service CNC system (call center) I, a total a total of two centers, 33 sub-center projects;

- The completion of the "China Netcom's customer service manual" and the business processes, service processes, system design and implement;

- Branch Customer Service staff training, performance evaluation, focusing on major cross-sectoral issues, regional co-ordination and sub -
Customer satisfaction the company guidance and management, the concept of a unified service, the establishment of CNC service brand;

Third, the international carrier services Netcom 2002/08-2004/07 Branch Management Senior Manager

Fourth, the Chinese in 2004 ** NMC Group Senior Manager, International Customer Service

In 2004, the telecommunications industry to study the outsourcing of call center services to value-added services such as market trends, the lead organization responsible for the Group of related departments and service outsourcing cooperation projects (Phoenix, CNC CPE project) for communication and co-lead in outsourcing projects communication with partners, coordination, participation in the work of service outsourcing projects; Source: China Resume net value of the services responsible for the management of outsourcing projects.

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